PRODUCTS

WHICH SKIN TYPES ARE GLOWJOB PRODUCTS SUITABLE FOR? +

Glowjob products are formulated to suit all skin types, including sensitive, oily, dry, and combination skin. If you're unsure about which product will work best for you, feel free to reach out to us for personalised recommendations!

ARE GLOWJOB SKINCARE PRODUCTS VEGAN AND CRUELTY-FREE? +

Yes, all Glowjob products are 100% vegan, cruelty-free, and certified by Leaping Bunny and PETA. We love our furry friends just as much as you do!

ARE GLOWJOB SKINCARE PRODUCTS NUT-FREE? +

Most of our products are nut-free, but we always recommend checking the individual product ingredients on our website to ensure they meet your specific needs.

ARE ALL GLOWJOB SKINCARE PRODUCTS FRAGRANCE-FREE? +

Yes! All Glowjob products are fragrance-free. We focus on formulations that are gentle on the skin while providing maximum results.

ARE GLOWJOB SKINCARE PRODUCTS PREGNANCY SAFE? +

Our products are formulated with clean, safe ingredients, but we recommend consulting your healthcare provider before introducing new products during pregnancy.

ARE GLOWJOB SKINCARE PRODUCTS CLEAN? +

Absolutely. We believe in transparency and clean beauty. Our formulations are free from harmful chemicals like parabens, sulphates, and phthalates. Your skin deserves the best!

WHAT IF A GLOWJOB PRODUCT DOESN'T WORK FOR ME? +

We stand by our products but understand that skincare is personal. If a product doesn't work for you, check our return policy or contact our customer support team to find a solution.

DO YOU OFFER A RECYCLING PROGRAM OR INCENTIVE? +

We’re committed to sustainability! Glowjob offers a recycling program where you can send back your empty product containers. Stay tuned for more details on how to earn discounts when you recycle with us!

SHIPPING

HOW LONG WILL MY ORDER TAKE TO ARRIVE? +

We aim to deliver orders within 2-5 business days, depending on your location. You’ll receive a tracking number once your order is dispatched to keep you updated on your shipment’s progress.

HOW MUCH IS SHIPPING?  +

Shipping charges are calculated at checkout and depend on your location and the products in your order.

WHERE DO YOU SHIP? +

Currently, we only ship within India. However, we are working on expanding our reach!

DO YOU SHIP INTERNATIONALLY? +

Unfortunately, we do not offer international shipping at this time, but we hope to in the future. Stay tuned!

ORDERS AND PAYMENT

HOW CAN I CHECK MY ORDER? +

Once your order is placed, you’ll receive an email confirmation with your order details. You can track your order using the tracking number provided or check your account on our website for updates.

WHAT IS YOUR RETURN POLICY? +

We offer returns for damaged or defective products within 7 days of receiving your order. For more details, refer to our [Refund Policy](#) or contact our customer service team.

WHICH PAYMENT METHODS DO YOU ACCEPT? +

We accept a variety of payment methods, including credit/debit cards, UPI, net banking, and digital wallets like Google Pay and Paytm.

WHEN WILL MY CREDIT CARD BE CHARGED? +

Your credit card will be charged at the time of order placement. If there’s any issue, you will be notified immediately.

CAN I REMOVE A SAVED PAYMENT METHOD? +

Yes, you can easily remove any saved payment methods from your account settings.

I CAN'T LOGIN/FORGOT MY PASSWORD! +

No worries! Just click "Forgot Password" on the login page and follow the prompts to reset your password. If you still need help, contact our support team.

WHY WAS MY ORDER CANCELLED? +

Orders may be cancelled due to issues with payment, incorrect shipping details, or out-of-stock items. If your order was cancelled unexpectedly, please contact us for clarification.

RETURNS AND REFUNDS

WHAT IS YOUR RETURN POLICY? +

We accept returns for damaged or defective products within 7 days of delivery. Unfortunately, we do not accept returns for general dissatisfaction or change of mind. Please contact us for more information on how to initiate a return.

DO YOU OFFER INTERNATIONAL RETURNS? +

As we currently only ship within India, we do not offer international returns.

CAN I CANCEL OR CHANGE AN ORDER? +

Once an order has been placed, cancellations or changes are generally not allowed. However, if you need assistance, reach out to us as soon as possible, and we’ll do our best to accommodate your request.

CONTACT US

HOW CAN I CONTACT THE GLOWJOB TEAM?** +

Our customer support team is available Monday-Friday, 9 AM - 5 PM IST, excluding holidays. Feel free to email us at hello@glowjob.com or DM us on Instagram @glowjobcosmetics. We usually respond to inquiries within one business day.